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Thread: Still having major problems

  1. #1
    Feeding Tricky's Avatar
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    Still having major problems

    Right then, I seem to have narrowed down the problems I'm having with this site somewhat! It seems to be down to my home internet connection, if I try to log in at home the site rarely opens, and when it does if I click to open a thread it hangs for an age, then eventually goes to the white "this page cannot be displayed" screen. I can access it through my smartphone on my roaming network, but if I activate my WiFi I get exactly the same problems. The thing is every other site I go on at home works fine, I have no trouble with Facebook, Twitter, paintball forums, Youtube and anything else I go on, its just this site so I cant understand it! I've reset my router several times & I havent altered my firewall or anything. I expect the problems MZ is having are the same. Any ideas?

  2. #2
    Webmaster Neil's Avatar
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    Quote Originally Posted by Tricky View Post
    Right then, I seem to have narrowed down the problems I'm having with this site somewhat! It seems to be down to my home internet connection, if I try to log in at home the site rarely opens, and when it does if I click to open a thread it hangs for an age, then eventually goes to the white "this page cannot be displayed" screen. I can access it through my smartphone on my roaming network, but if I activate my WiFi I get exactly the same problems. The thing is every other site I go on at home works fine, I have no trouble with Facebook, Twitter, paintball forums, Youtube and anything else I go on, its just this site so I cant understand it! I've reset my router several times & I havent altered my firewall or anything. I expect the problems MZ is having are the same. Any ideas?
    What ISP are you with? Same as MZ by any chance?

    Also, try these commands. If you see obvious drops/fails in the network then I'd suggest you contact your ISPs with the logs as there's almost certainly a problem on the network they're using?


    open a dos/cmd prompt and:-

    Tracert www.homepageofthedead.com
    Or
    Tracert www.homepageofthedead.com >c:\tracert.txt
    (that will output the results to a file)

    ping www.homepageofthedead.com
    Or
    ping www.homepageofthedead.com > c:\ping.txt
    (that will output the results to a file)


    Examples of my output:-
    Code:
    Tracing route to www.homepageofthedead.com [65.254.250.119]
    over a maximum of 30 hops:
      1    <1 ms    <1 ms    <1 ms  192.168.0.1 
      2     *        *        *     Request timed out.
      3    29 ms    23 ms    23 ms  ip-89-200-131-244.ov.easynet.net [89.200.131.244] 
      4    28 ms    26 ms    28 ms  te0-6-0-0.er10.thlon.ov.easynet.net [89.200.134.211] 
      5    24 ms    24 ms    24 ms  195.50.122.113 
      6    30 ms    24 ms    25 ms  ae-52-52.csw2.London1.Level3.net [4.69.139.120] 
      7    25 ms    24 ms    24 ms  ae-57-222.ebr2.London1.Level3.net [4.69.153.133] 
      8    93 ms    93 ms    93 ms  ae-41-41.ebr1.NewYork1.Level3.net [4.69.137.66] 
      9    93 ms    94 ms   100 ms  ae-61-61.csw1.NewYork1.Level3.net [4.69.134.66] 
     10    93 ms   154 ms    93 ms  ae-1-60.edge2.NewYork1.Level3.net [4.69.155.16] 
     11    93 ms    93 ms    93 ms  206.111.13.65.ptr.us.xo.net [206.111.13.65] 
     12    93 ms    95 ms    95 ms  207.88.14.177.ptr.us.xo.net [207.88.14.177] 
     13   149 ms   100 ms    99 ms  ae0d0.mcr1.cambridge-ma.us.xo.net [216.156.0.26] 
     14   102 ms   102 ms   100 ms  216.55.5.134 
     15     *        *        *     Request timed out.
     16   101 ms   101 ms   100 ms  65-254-250-119.yourhostingaccount.com [65.254.250.119] 
    Trace complete.
    Code:
    Pinging www.homepageofthedead.com [65.254.250.119] with 32 bytes of data:
    Reply from 65.254.250.119: bytes=32 time=100ms TTL=242
    Reply from 65.254.250.119: bytes=32 time=100ms TTL=242
    Reply from 65.254.250.119: bytes=32 time=100ms TTL=242
    Reply from 65.254.250.119: bytes=32 time=101ms TTL=242
    Ping statistics for 65.254.250.119:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 100ms, Maximum = 101ms, Average = 100ms
    Look again at that dot. That's here. That's home. That's us. On it everyone you love, everyone you know, everyone you ever heard of, every human being who ever was, lived out their lives. The aggregate of our joy and suffering, thousands of confident religions, ideologies, and economic doctrines, every hunter and forager, every hero and coward, every creator and destroyer of civilization, every king and peasant, every young couple in love, every mother and father, hopeful child, inventor and explorer, every teacher of morals, every corrupt politician, every "superstar," every "supreme leader," every saint and sinner in the history of our species lived there--on a mote of dust suspended in a sunbeam. [click for more]
    -Carl Sagan

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