DjfunkmasterG
30-Jan-2008, 01:45 PM
eBay has announced mega changes to their feedback system. Beginning soon, anyone who buys from a Power Seller will be protected in regards to feedback. Power Sellers will not have the option to leave negative Feedback unless the buyer hasn't paid for the item.
Full list of changes
Feedback Changes
The eBay Feedback system was designed to provide a simple, honest, accurate record of member experiences. Focusing on customer service includes doing everything we can to grow customer confidence in our sellers.
Buyers will only be able to receive positive Feedback.
Positive repeat customer Feedback will count (up to 1 Feedback from the same buyer per week.)
Feedback more than 12-months old won't count towards your Feedback percentage.
When a buyer doesn't respond to the Unpaid Item (UPI) process the negative or neutral Feedback they have left for that transaction will be removed.
When a member is suspended, all their negative and neutral Feedback will be removed.
Buyers must wait 3 days before leaving negative or neutral Feedback for sellers with an established track record, to encourage communication.
All Feedback must be left within 60 days (compared to 90 days today) of listing end to encourage timely Feedback and discourage abuse.
Buyers will be held more accountable when sellers report an unpaid item or commit other policy violations.
All found here:
http://pages.ebay.com/sell/update08/rewards/index.html
Full list of changes
Feedback Changes
The eBay Feedback system was designed to provide a simple, honest, accurate record of member experiences. Focusing on customer service includes doing everything we can to grow customer confidence in our sellers.
Buyers will only be able to receive positive Feedback.
Positive repeat customer Feedback will count (up to 1 Feedback from the same buyer per week.)
Feedback more than 12-months old won't count towards your Feedback percentage.
When a buyer doesn't respond to the Unpaid Item (UPI) process the negative or neutral Feedback they have left for that transaction will be removed.
When a member is suspended, all their negative and neutral Feedback will be removed.
Buyers must wait 3 days before leaving negative or neutral Feedback for sellers with an established track record, to encourage communication.
All Feedback must be left within 60 days (compared to 90 days today) of listing end to encourage timely Feedback and discourage abuse.
Buyers will be held more accountable when sellers report an unpaid item or commit other policy violations.
All found here:
http://pages.ebay.com/sell/update08/rewards/index.html